On the rare occasions when a tremendous demand will deplete our stock of a particular cheese. If this is the case, we will notify you via e-mail and send the item as soon as it arrives. If you prefer, we can cancel your order.

HenriWillig.com accepts VISA, MasterCard and American Express for all purchases.

We at HenriWillig.com make every effort to assure your order will arrive in perfect condition. If, for any reason, this is not the case, simply send the product back and we will replace or refund it.

Shipping charges are based on the total weight of your order and the distance between our distribution partner in New York and the destination address. Shipments to Alaska, Hawaii and PO Boxes must be shipped with USPS Priority Mail.

UPS is our preferred shipping service. If we need to locate your package within the UPS system, UPS offers a tracking number for us to use.

Shipping charges are based on the total weight of your order and the distance between our distribution partner in Amsterdam and the destination address.

GLS is our preferred shipping service. If we need to locate your package within the GLS system, GLS offers a tracking number for us to use.

Shipping charges are based on the total weight of your order and the distance between our distribution partner in Amsterdam and the destination address.

Yamato is our preferred shipping service. If we need to locate your package within the Yamato system, Yamato offers a tracking number for us to use.

Rest assured that you are at no risk when you place an order with HenriWillig.com. Secure server technology is used to protect your transactions. In the highly unlikely case of fraud, we will assume responsibility for any fraudulent charges and work with your credit card company to resolve the issue.

We at HenriWillig.com respect your privacy. We only use the information you provide us with to handle your orders with the service you require. No information will be used for purposes harming your privacy and no information will be rented, sold or leased to third parties.

All our cheeses are made in Holland.

In the past we shipped our cheeses directly by post from Holland to our US customers but this took to long, parcels got lost and it was very expensive, this is why we decided to search for a shipper in the US.
Every few months we send some pallets with cheese from our factory in Holland to NY and from there our shipper picks and packs our orders and ships it by UPS to your home.
Orders with destination Europe and Japan are shipped directly from Holland.

At this moment we only ship to: United States of America, United Kingdom, Japan, Puerto Rico, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, China, Croatia, Cyprus, Czech republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, North Korea, South Korea, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Africa. Spain, Spain Canary Islands, Sweden, Switzerland, Taiwan, Turkey, Ukraine, Australia and New Zealand.

Edam and Gouda cheeses are well preserved products, even when it is warm. If the cheese does arrive warm, moist or soft, just put it in the refrigerator and the cheese will get "hard" again. This will not effect the taste or the quality of the cheese.

You can keep our cheese for at least 2 months more in the refrigerator, if you can resist the temptation of eating it. To maintain it's best quality and taste, place the cheese in the least cool part of the refrigerator.

No, it is better not to freeze cheese. The cheese will loose to much of its taste after freezing.
You easily can keep our cheese for at least 2 months more in the refrigerator.

This means that this item is temporarily out of stock at our local shipper.
Most of the time it will be available again within a few weeks but if you would like to know exactly please send us an email.